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Posted: Monday, February 26, 2018 6:17 PM


Customer Service Coordinator

Marshalls our mission is to exceed the expectations of our customers, every day. We strive to deliver exceptional value in an atmosphere that’s friendly and fun. To accomplish this, we depend on our Associates to provide a courteous, helpful and enjoyable shopping experience for all customers. In return, we’ve created a workplace that values honesty, mutual respect, teamwork, and high standards – where every person has the chance to excel.

Position Duties for a Customer Service Coordinator include:

Responsible for operational controls at the Front Line Service Desk, Layaway and Jewelry.

Ensures Front Line Associates provide prompt, courteous and knowledgeable service to all customers.

Resolves customer service issues appropriately and competently. Audits and approves all necessary Front Line paperwork.

Responsible for training and developing store Associates on customer service standards, register procedures and proper Front Line procedures and controls. Full-time or part-time.


Professional appearance

Solid customer service skills and experience

Excellent verbal and written skills

Ability to make timely decisions under challenging circumstances

Strong organizational skills, attention to detail

Leadership, takes ownership, can direct others

Self-motivated, works quickly and efficiently on multiple tasks

Responsible, dependable and honest

Ability to work a flexible schedule, including nights and weekends

Job Benefits

Optional participation in medical, dental, life insurances, short term disability, vision discount program and 401(k) profit sharing plan.
Other benefits include competitive paid time off and Associate discounts!!!
Benefit eligibility varies depending on hours worked and length of employment.

• Location: Gainesville, Jacksonville, Jacksonville , Florida, Ocala, St. Augustine

• Post ID: 20704827 gainesville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018