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Posted: Saturday, February 17, 2018 8:03 PM

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Requisition No:30873

Agency: Department of Health

Working Title: SENIOR CLERK - 64065044

Position Number:64065044

Salary: $24,960.00

Posting Closing Date: 03/04/2018


This position will work at the Alachua clinic, SW Clinic or the Main site.

Must have a high school diploma or its equivalent. Must have reliable transportation. Must be willing to work 8:00 am to 5:00 pm Monday through Friday with a 1 hour lunch or 8:30 am to 5:00 pm with a hour lunch. Must be willing to accept salary of $24,960.00. Must have at least one year of experience using computers and computer programs such as Word, Excel, or Medical Client databases. Must be bilingual in Spanish.

At least 6 months experience cashiering: collecting fees via cash, check and credit card transactions preferred. At least 6 months experience verifying Florida Medicaid, Medicare or third party insurance coverage through FLMMIS, AVAILITY, or another electronic method preferred. At least 6 months experience using an Electronic Health Record preferred. At least 6 months experience scheduling appointments through an Electronic Health Record preferred. At least 6 months experience with Florida Shots preferred.

All applications must be completed online through People First. No faxed or mailed applications will be accepted by the agency.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

This position requires a security background check and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: (link removed)

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Department of Health Career Service employees enjoy the following benefits:

State of Florida Retirement package - 3% employee contribution required

9 Annual paid holidays

Ability to earn 104 hours of paid Annual Leave (annually)

Ability to earn 104 Hours of paid Sick Leave (annually)

Health insurance for individual or family coverage

Life insurance

Additional supplemental insurances available such as dental, disability, etc.

Tax Deferred Medical and Child Care Reimbursement Accounts available

Tuition waiver available

Your take home pay can be significantly influenced by your insurance premiums. Compare your current premium with the State of Florida employee premiums!

Monthly employee premium for the standard PPO/HMO:

Single coverage is $50

Family coverage is $180

Monthly employee premium for the High Deductible Health Plan PPO/HMO:

Single coverage is $15

Family coverage is $64.30


Strong customer service skills, ability to effectively deal with internal and external customers. Working knowledge of computer systems. Ability to communicate effectively both in person and in writing.

<span style="font-family: Arial,Helvetica,sans-serif;">POSITION DESCRIPTION

Acts as front line receptionist assisting clients with information regarding the health department and checking clients in for appointments. Makes new patient files as needed. Makes appointments for clients both in person and via telephone. Ensures all callers are health department patients. Queries Patients to determine the proper clinic for services. Maintains proper documentation required during special clinics such as STD and Triage, tracking clients by number, notifying supervisor of walk-ins over and beyond the allowed amount.

Interviews clients evaluates income and family status to determine if clients are covered by private insurance in order to determine need and eligibility for health department services, PEPW Medicaid, and/or FP Waiver Medicaid. Completes and processes necessary forms to open charts and document eligibility for services. Makes phone calls to verify current coverage of insurance. Provides information on clinic services and guidelines. Assists clients who want to change from their current Medipass or HMO provider to the health department as their primary care provider. Assists clients with completing the Healthy Kids Application. Inputs client's original demographic insurance information into the computer system. Updates demographic information as changes occur. Submits appropriate verification of client identification changes to CSR personnel. Ensures all records and lab slips have updated labels before routing to clinic and disposes of all old labels. Secures authorization for treatment for clients who present with Medipass or HMO providers other than ACHD.

Reviews medical release requests submitted by agencies of clients for accuracy and confidentiality, controls the destination of releases. Logs release requests. Sends releases to outlying clinics as necessary. Copies medical records. Documents information in medical records as changes occur. Insure proper routing of copied records to requesters. Returns records to the record room in a timely manner. Initiates correspondence if more information is required or an error is encountered. Sends requests for medical records to other agencies and providers

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• Location: Gainesville

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