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Posted: Sunday, September 3, 2017 4:10 AM

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Job Description

(PART-TIME) PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE MAJOR FUNCTION:



Works directly with customers to process furniture orders. Completes all aspects of the transaction including receiving payments and scheduling deliveries to ensure a magnificent Havertys experience.

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE SPECIFIC DUTIES:

  • Answer incoming calls and direct calls as needed.
  • Take payments over the counter.
  • Balance transmittals/prepare bank deposits.
  • Handle sales after completion by salesperson, including accepting payment on cash sales and down payments on charges. Get appropriate signatures on contracts and revolving charge agreements.
  • Take complaints and write up customer service reports.
  • Perform the daily pre-call activities for the store.
  • Balance cash drawer every morning and evening.
  • Complete designated computer reports assigned as needed.
  • File customer tickets.
  • Communicate with Havertys Credit Services for any A/R change.
  • Maintain security on all money-related areas.

Job Requirements

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE REQUIREMENTS:

  • Minimum one year experience in office environment with Microsoft Office experience required.
  • Must be able to stand long periods of time.
  • Need to have strong math skills.
  • Excellent communication skills required.
  • Must be able to work nights, weekends, and holidays.

Disclaimer

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or contact us at bp+21848764@jobvertise.com


• Location: Gainesville

• Post ID: 18446512 gainesville
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